A premiere research hub, London’s diverse population is ideal to conduct testing for various products and services across industries.

Our London facility is located at:

Thanet House
Suite 304
231-232 Strand
London WC2R 1DA

Local expertise

We help organizations access rural and urban populations throughout the UK to support the development of products targeted to the UK market. Our data-driven and evidence-based recommendations give you the confidence to deliver an experience that the user expects, needs, and wants!

Testing in the UK

Our team has conducted research in London for over a decade. Our long-established vendor relationships with research labs and recruitment agencies allow us to deliver high-quality data insights. We guide you through identifying user behavior and adhering to regulatory requirements unique to the UK.

Cultural diversity

London is comprised of users from various cultural perspectives and backgrounds. This wide range of languages and dialects offers a unique advantage to conduct research within specific language communities.

Regulatory environment

Companies in the UK must comply with regulatory standards, such as the European Accessibility Act (EAA) and the Financial Conduct Authority’s (FCA) Consumer Duty, promoting inclusion and protection for all users.

Featured services

In addition to UX research and human factors research, we also specialize in the following applications of research methods, products, and industries:

Check UX: Accessibility

Our in-depth accessibility review examines how well users, regardless of ability, can perceive, operate, and understand digital interfaces.

Check UX: Consumer Duty

We provide UX reviews to help firms ensure that their digital products and services align with the UX principles that speak to FCA Consumer Duty compliance.

Conversational UI

Our team employs various proven research methods to generate a rich understanding of how users interact with CUIs and what motivates their behavior.

FemTech research

We specialize in helping companies develop inclusive and bespoke experiences for users of women’s health technology.

How to find us

Visiting our London office?

You’ll find us at Thanet House (Suite 304), 231-232 Strand, WC2R 1DA. We are just opposite the Royal Courts of Justice and a few minutes’ walk from Covent Garden and Trafalgar Square.

We are close to Holborn (Central and Piccadilly lines), Temple (Circle and District lines), Charing Cross (Northern and Bakerloo lines), and Farringdon (Elizabeth) tube stations.

We are not far from Waterloo and City Thameslink stations. To reach us from Waterloo, cross Waterloo bridge and turn right onto the Strand. From City Thameslink, turn left out of the station onto Fleet Street. We are a ten-minute walk straight down that road!

It’s easy to get to us by bus. See Buses to Thanet House, Strand on TFL website.

When you arrive:

Present yourself at reception and ring up our suite (304). We look forward to welcoming you.