We love UX

We’re fascinated by science. We thrive on your research questions. Our methods deliver actionable insights so you can be bold and design with confidence.

Let’s talk about your research questions! Send us an email and we’ll get right back to you!

Learn more about our team!


Build safer drug delivery devices

Attention to logistics, thoughtful product and research study design, and iterative user testing can help mitigate use-related risk with injection devices.

Learn how we can support your medical device UX and human factors research!

Let’s talk about your research questions! Send us an email and we’ll get right back to you!


(of a person, action, or idea) showing an ability to take risks; confident and courageous​


Medical device
& digital health


global research



Our process

Our focus is on helping you achieve your project objectives.

Case studies

Our clients do some cool stuff and we’re thrilled to be a part of it!

Our culture

Choosing the right vendor is about more than just research capabilities. Find out why company culture matters!

Our global reach

We offer a single point of contact across 100+ countries.

Anatomy of a research session

Our custom labs capture every key user interaction with your product.



We serve a wide variety of industries with research spanning the entire product development lifecycle. Together with your team, we help identify what research method will answer your questions to inform better product design, helping you create safer and more effective experiences for your users.

  • Ethnography
  • Contextual inquiry
  • Time & motion studies
  • Concept assessments
  • Focus groups
  • Diary studies
  • Personas
  • Formative usability testing
  • Collaborative design workshops
  • Heuristic evaluations
  • Information architecture assessments
  • Summative usability testing
  • Human factors validation testing
  • Comparative testing
  • Benchmarking

Humanising experiences

Most of our business is repeat business. We value our client relationships and are just as invested in their products. While each project is unique and custom, our methods and approach are proven and applied across industries. We geek out over the tough research questions and clients often point out our enthusiasm for the research and willingness to go above and beyond to capture the right data!


case studies

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Our culture

Feeling Bold?

We love what we do and the energy is contagious. We are focused on doing what’s right for our clients, our employees, our company, and our world. We are employee-owned, and our vision is for every long-term member of our team to share in the success they help create.

We are committed to meeting the rapid pace of workplace change through an environment of empowerment, support, trust, and flexibility. We want your final interview with Bold Insight to be your final interview… ever.